Reliable. Simple. Predictable.

That's what our phone system features are all about. 

Virtual Phone System Features

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Automated Receptionist

Set up your Automated Receptionist to answer all of your calls and redirect them to the right place – whether that’s to your text inbox, another team member, or directly through to you. 

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Toll-free & Local Numbers

Choose a toll-free or local number for your business, so you can answer calls to your personal devices without giving out your personal number. You can seem BIG even if you’re a small team.

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Business Hours

Say hello to more work-life balance!  Set your business hours so all of your calls that come through after you’re clocked out for the day are still handled with care.  

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Professional Voicemail

Easily record customized greetings to receive your callers when you’re unavailable.  Plus, your voicemails are transcribed so you can read them at your convenience. 

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Call Recording

Easily record and review call recordings to reference later, confirm details, monitor quality, and guide training sessions as your team grows. Access everything in one unified place! 

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Pause-resume Recording

Protect your callers’ sensitive information by temporarily pausing call recordings mid-conversation as needed. 


How to Use Automated Receptionists
Effectively to Save Time & Money

Does My Business Need a
Cloud-based Business Phone?

Business Texting Features

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Two-Way Messaging

Text-enable your business, so you can send, receive, and manage SMS messages between you and your contacts for easy and personalized conversations.

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Text Scheduling

Schedule texts to be sent to one or more of your subscribers at a later time. Simply create your message, select the day and time you want it to be sent, and save. 

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Auto-Responders

Ensure that your customers feel confident their message was received with auto-response texts. Save time and easily manage customer expectations. 

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Drip Campaigns

Launch drip campaigns for new and existing subscribers to send marketing material directly to their phone, update them about a sale or new product, and maintain ongoing engagement.

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SMS Keywords

Trigger auto responses and segment your customers based on key criteria with SMS keywords. Contacts can text a specific word to your business number to find answers to a commonly asked questions. 

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Text Templates

Access a library of preset templates to easily craft effective marketing, customer support, and sales text messages.